Prevent downtime

Protect your investments form IT related Issues

Customer Care can help prevent issues from occurring in the first place. Our team helps identify improvements to achieve long-term success and avoid system downtime.

Get more

Run your technology across multiple cloud providers

Customer Care offers intelligent systems to ease your support experience through different platforms and multiple cloud providers.

We have advanced experience with GCP, AWS, vmWare and Openstack cloud providers.

Modernize

Upgrade your cloud infrastructure

Invest in modernizing your cloud infrastructure. Whether you’re facing a technical challenge or transforming your business, Customer Care is here to help with your journey in the cloud.

Customer Care support features

Full featured Cloud solutions support

P1 response SLO

Quickly resolve issues with 15-min SLOs (service-level objectives) for P1 cases.

Automation

We will consult you on automation your deployments and resources.

Training

We will help you running your selected software stack.

Third-party technology support

Get help setting up, configuring, and troubleshooting third-party systems for you.

Context-aware expertise

Efficiently monitor and resolve issues with Support that’s already familiar with your business systems.

Ongoing improvements

Customers can look forward to updates, including new Support features.

Software

Here is listed software we have extensive administrative experience with

  • PostgreSQL
  • MySQL (percona)
  • MongoDB
  • ElasticSearch
  • Redis
  • RabbitMQ
  • Exim
  • Dovecot
  • Postfix
  • Bind
  • Nginx
  • Apache
  • Bareos
  • Kubernetes
  • Docker
  • cri-o
  • Ceph
  • Gluster
  • vmWare NSX
  • vmWare Cloud
  • OpenStack
  • KVM
  • Bird
  • Helm

Want to know more information?