Prevent downtime
Protect your investments form IT related Issues
Customer Care can help prevent issues from occurring in the first place. Our team helps identify improvements to achieve long-term success and avoid system downtime.
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Run your technology across multiple cloud providers
Customer Care offers intelligent systems to ease your support experience through different platforms and multiple cloud providers.
We have advanced experience with GCP, AWS, vmWare and Openstack cloud providers.
Modernize
Upgrade your cloud infrastructure
Invest in modernizing your cloud infrastructure. Whether you’re facing a technical challenge or transforming your business, Customer Care is here to help with your journey in the cloud.
Customer Care support features
Full featured Cloud solutions support
P1 response SLO
Quickly resolve issues with 15-min SLOs (service-level objectives) for P1 cases.
Automation
We will consult you on automation your deployments and resources.
Training
We will help you running your selected software stack.
Third-party technology support
Get help setting up, configuring, and troubleshooting third-party systems for you.
Context-aware expertise
Efficiently monitor and resolve issues with Support that’s already familiar with your business systems.
Ongoing improvements
Customers can look forward to updates, including new Support features.
Achieve better performance in your software development and delivery
Take a deep dive into DevOps
Increase the speed of your deployments
The best teams deploy 208x more frequently and have lead times 106x faster when compared to low performers.
Improve the stability of your software
High performers don’t trade off speed and stability. The best teams recover from incidents 2.604x faster and have change fail rates 7x lower.
Build security in from the start
High performers spend 50% less time fixing security issues compared to low performers.
Source: 2017 and 2019 State of DevOps Reports
Software
Here is listed software we have extensive administrative experience with
- PostgreSQL
- MySQL (percona)
- MongoDB
- ElasticSearch
- Redis
- RabbitMQ
- Exim
- Dovecot
- Postfix
- Bind
- Nginx
- Apache
- Bareos
- Kubernetes
- Docker
- cri-o
- Ceph
- Gluster
- vmWare NSX
- vmWare Cloud
- OpenStack
- KVM
- Bird
- Helm